Illinois State Tech Alerts

Resolved - Virtual Private Network (VPN) Connectivity Partial Outage
Incident Report for Illinois State University
Resolved
Administrators advise that this issue has been resolved, and users may now connect to VPN normally.

Start Time - Thursday, April 2nd, 9:30 AM CDT
End Time -Thursday, April 2nd, 6:30 PM CDT
Posted Apr 03, 2020 - 08:08 CDT
Update
A second attempt at connecting to VPN, after receiving an error, will result in a successful connection.
Our vendor has provided a fix for this issue that will be implemented this evening.
Posted Apr 02, 2020 - 15:06 CDT
Identified
Faculty, Staff, and Students may receive an error when attempting to log in to establish a VPN connection.

Start Time - Thursday, April 2nd, 9:30 AM
Posted Apr 02, 2020 - 10:18 CDT
This incident affected: Network Connectivity and Other IT Services.