Illinois State Tech Alerts

Resolved - Formstack Sign Via Email Option Document Failure Notification
Incident Report for Illinois State University
Resolved
Formstack has resolved the signing issue via email by applying a fix. Upon further analysis of our environment we may not have been impacted.

Start Time - Monday, June 21, 10:59 AM CDT

End Time - Monday, June 21, 2:21 AM CDT
Posted Jun 21, 2021 - 14:38 CDT
Identified
Formstack documents being sent using the “sign via email” option are returning Document Failure Notification errors. Formstack is currently investigating the issue.

Start Time - Monday, June 21, 10:59 AM CDT

Workaround - There are no workarounds available.
Posted Jun 21, 2021 - 11:24 CDT
This incident affected: Other IT Services.
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