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The impact of users being unable to login to the Cherwell web client, as well as the ITHelp portal has been resolved.
Start Time - Monday, April 12, 8:30 AM CDT
End Time - Monday, April 12, 10:17 AM CDT
Posted Apr 12, 2021 - 10:25 CDT
Identified
Users may be unable to login to the Cherwell web client, as well as the ITHelp portal (isu.cherwellondemand.com/CherwellPortal/ISUSelfService). Administrators are working with our vendor toward a resolution.
Start Time - Monday, April 12, 8:30 AM CDT
Workarounds - No workarounds are currently available.