Illinois State Tech Alerts

ScreenConnect Outage
Incident Report for Illinois State University
Resolved
ScreenConnect availability has been restored by Administrators. The impact was caused by a system crash which is being logged and reported to the vendor.

Start Time - Tuesday, July 27th, 7:06 AM

End Time - Tuesday, July 27th, 8:05 AM
Posted Jul 27, 2021 - 08:05 CDT
Identified
ScreenConnect, an application used by Technology Support to remotely connect with user workstations, is currently unavailable.

Start Time - Tuesday, July 27th, 7:30 AM

Workarounds - There are no workarounds available.
Posted Jul 27, 2021 - 07:53 CDT
This incident affected: Other IT Services.
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