Archived Alerts

System Alert

System Alert

Confluence (Docs.IllinoisState.edu) Maintenance

Who is Impacted: Users of Confluence and site visitors.

What is Impacted: The Confluence website (Docs.IllinoisState.edu) will be unavailable while maintenance is performed.

Start Time: Wednesday, April 17, 7:00 PM CDT

Scheduled End Time: Wednesday, April 17, 10:00 PM CDT

Workaround: No workarounds will be available.

Update

Update: Maintenance has completed.

End Time: Wednesday, April 17, 7:40 PM CDT

System Alert

System Alert

TouchNet Maintenance

Who is Impacted: Faculty, staff, and students.

What is Impacted: The following TouchNet services will be unavailable during maintenance:

  • Application Fee Payment
  • Enrollment Deposit Fee Payment
  • Graduation Fee Payment
  • Advancement Donations and Giving
  • CCWeb related functionality
  • Any functionality that passes through pay.illinoisstate.edu
  • Adding funds to Redbird Card
  • TouchNet payment balance inquiries. 

Start Time: Wednesday, April 17, 2:00 AM CDT

End Time: Wednesday, April 17, 6:00 AM CDT

Workarounds: No workarounds will be available.

System Alert

System Alert

Resolved: System Center Configuration Manager Maintenance

Who is Impacted: Users of System Center Configuration Manager (SCCM).

What is Impacted: The SCCM service may experience performance degradation during the maintenance window.

Start Time: Tuesday, April 16, 7:00 PM CDT

Scheduled End Time: Tuesday, April 16, 8:00 PM CDT

Actual End Time: Tuesday, April 16, 7:15 PM CDT

Workarounds: No workarounds will be available.

Update

Resolved: Administrators advise that this maintenance completed successfully as of 7:15 PM on 4/16.

System Alert

System Alert

Resolved: Study Abroad Online Application Performance Degraded

Who is Impacted: Students attempting to apply for the Fall 2019 Study Abroad program.

What is Impacted: Students attempting to apply for the Fall 2019 Study Abroad program may experience performance degradation while working within the online application. Administrators are aware and are working with the vendor toward resolution.

Start Time: Monday, April 15, 11:07 AM CDT

End Time: Monday, April 15, 11:50 AM CDT

Workarounds: No workarounds are currently available.

Update

Resolved: Administrators advise that the vendor has resolved this issue, and will continue to monitor performance.

System Alert

System Alert

Resolved: Campus Solutions (CS.IllinoisState.edu) Performance Degraded

Who is Impacted: Faculty, staff, students, prospective students, users attempting to complete course registration.

What is Impacted: Campus Solutions is currently experiencing performance degradation, resulting in slow response times; possibly extremely slow at times.

Start Time: Monday, April 15, 9:00 AM CDT

End Time: Monday, April 15, 1:27 PM CDT

Workaround: There are no workarounds available. Note that repeatedly reconnecting to Campus Solutions without logging off from previous connections may exacerbate the issue.

Show Technical Information

Technical Information

Infrastructure Incident # 287783

Update

Resolved: Administrators advise that this issue has been resolved, and Campus Solutions services, including Registration, are now performing as normal.