Archived Alerts

System Alert

System Alert

SQL Server Database Maintenance

Who is Impacted: Staff using any of the below listed applications or services.

What is Impacted: Standard patch maintenance will be performed on an ISU SQL Server database server.  The following applications and services will experience multiple outages and possible degraded performance during the planned database maintenance period:

  • Archibus
  • AT Report Server
  • Call Data Records
  • Facilities iServiceDesk
  • Facilities Management Condition Assessment web site
  • Facilities Management Small Scale Drawings
  • Microsoft BitLocker Administration (MBAM)
  • Schlage
  • Various Campus Solutions Interface ESB jobs
  • Velocity (unavailable for the entire maintenance period)
  • WebTMA
  • Work Order Cost Reports

Start Time: Tuesday, April 23, 6:00 PM CDT

End Time: Tuesday, April 23, 8:00 PM CDT

Workarounds: No workarounds will be available.

Update

Resolved:  The maintenance has been completed.

System Alert

System Alert

Resolved: DFS Performance Degraded

Who was Impacted: Users, applications, and devices accessing network locations through DFS namespace paths.

What was Impacted: The DFS namespace service was not enumerating directories correctly. Administrators investigated the issue and have restored service.

Start Time: Tuesday, April 23, 4:20 AM CDT

End Time: Tuesday, April 23, 5:25 AM CDT

Workaround: No workarounds were available.

Update

Resolved: Administrators investigated the issue and have restored service.

System Alert

System Alert

Resolved: ULID Account Management Performance Degraded

Who is Impacted: Faculty, Staff, and Students

What is Impacted: Users attempting to update their information in the ULID Account Management portal, including password resets, may experience a delay in processing.  Administrators believe this impact will continue throughout the night but be resolved in the morning.

Start Time: Monday, April 22, 6:30 PM CDT

End Time: Tuesday, April 23, 8:01 AM CDT

Workarounds: No workarounds are currently available.

Update

Resolved: Administrators advise that this issue has been resolved, and updates made within the ULID Account Management portal, including password resets, should now process normally.

System Alert

System Alert

Cherwell Hosted Environment Vendor Maintenance

Who is Impacted:  Faculty, Staff, and Students

What is Impacted:  During the maintenance window the Cherwell desktop client, web client, and customer portal may experience intermittent availability.

Start Time:  Friday, April 19, 9:00 PM CDT

End Time:  Saturday, April 20, 3:00 AM CDT

Workarounds: No workarounds are available.

 

System Alert

System Alert

System Center Configuration Manager Maintenance

Who is Impacted: Users of System Center Configuration Manager (SCCM).

What is Impacted: The SCCM service may experience performance degradation during the maintenance window.

Start Time: Thursday, April 18, 7:00 PM CDT

End Time: Thursday, April 18, 8:00 PM CDT

Workarounds: No workarounds will be available.

Update

Update: Maintenance has completed successfully.

End Time: Thursday, April 18, 7:05 PM CDT