Archived Alerts

System Alert

System Alert

Global Payments Credit Card Terminal Maintenance

Who is Impacted: Users attempting to process credit card transactions via Global Payments credit card terminals on campus.

What is Impacted: The point of sale credit card transaction processing vendor will be performing maintenance, which may impact the ability to process transactions via Global Payments credit card terminals.   

Start Time: Wednesday, March 20, 1:00 AM CDT

End Time: Wednesday, March 20, 6:00 AM CDT

Workarounds: No workarounds will be available.

System Alert

System Alert

iPeople (hcm.illinoisstate.edu) Maintenance

Who is Impacted:  Faculty, Staff, and Student Employees

What is Impacted:  Software maintenance updates will be applied to iPeople. This may result in iPeople being unavailable for an hour or more during the maintenance window.  MyIllinoisState links that access iPeople information, updates to the reporting copy, and scheduled background processing will also be unavailable or delayed.

Start Time:  Saturday, March 16, 1:00 AM CDT

Scheduled End Time:  Saturday, March 16, 8:00 AM CDT

Workaround:  There are no workarounds available.

Update

Update: Maintenance has concluded.

End Time:  Saturday, March 16, 7:00 AM CDT

System Alert

System Alert

Cherwell Vendor Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: During the maintenance window all Cherwell applications (customer portal [ithelp.ilstu.edu], web client, and desktop client) may have be intermittently available during the maintenance window.

Start Time: Friday, March 15, 9:00 PM CDT

End Time: Saturday, March 16, 3:00 AM CDT

Workarounds:  No workarounds will be available.

Phishing Alert

Phishing Alert

Phishing: Apply Today, Start This Week!!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

From: ISU, User <ISUuser@ilstu.edu>

Subject: Apply Today, Start This Week!!!

Amazing job offer. flexible and earn big. <click here for details>

System Alert

System Alert

Campus Solutions (CS.IllinoisState.edu) and iPeople (hcm.IllinoisState.edu) Maintenance

Who is Impacted: Faculty, Staff, and Students attempting to access Campus Solutions or iPeople. 

What is Impacted: ISU has scheduled the return to our primary connection.  During the network maintenance, connections to the Campus Solutions and iPeople services may be unavailable.  The loss of connectively to the hosting environment during this time should be minimal and all services will remain up at Oracle’s datacenter.   

Start Time: Thursday, March 14, 7:00 AM CDT  

End Time: Thursday, March 14, 7:15 AM CDT 

Workarounds: No workarounds will be available. 

Update

Resolution: Administrators report maintenance successfully completed at approximately 7:22 AM CDT. Campus Solutions and iPeople services are available.