Archived Alerts

System Alert

System Alert

Resolved: Oracle Identity Management Maintenance

Who is Impacted: Faculty, Staff, Students and Applicants

What is Impacted: Administrators will be performing maintenance on the Oracle Identity Management System.  During the maintenance window users attempting to create a new account or reset their password will see a delay in the time it takes to generate the account or have new password be functional.

Start Time: Friday, January 25, 3:00 PM CST

End Time: Friday, January 25, 6:00 PM CST

Workarounds: No workarounds will be available.

Update

Resolved: Administrators advise this maintenance has completed.
System Alert

System Alert

Resolved: Youtrack Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: Youtrack will be undergoing maintenance.  During the maintenance window the service will be completely down with no ability for access.

Start Time: Friday, January 25, 12:00 PM CST

End Time: Friday, January 25, 4:00 PM CST

Workarounds: No workarounds will be available.

Update

Resolved: The YouTrack maintenance has been completed.

System Alert

System Alert

Resolved: ScreenConnect Maintenance

Who is Impacted: IT Staff that utilize ScreenConnect

What is Impacted: The ScreenConnect application is being upgraded and will be unavailable during the maintenance window.

Start Time: Thursday, January 24, 9:00 PM CST

Scheduled End Time: Thursday, January 24, 11:00 PM CST

Actual End Time: Thursday, January 24, 9:22 PM CST

Workarounds: No workarounds will be available.

Update

Resolved: Administrators adivise that this maintenance completed successfully as of 9:22 PM.

System Alert

System Alert

Credit Card Network Maintenance

Who is Impacted: Students, faculty, and staff.

What is Impacted: We will be conducting network maintenance. During the maintenance window, the following resources may be briefly unavailable when accessed via a Sophos RED device:

  • Credit Card Terminals
  • T2 Parking
  • Agilon
  • Agresso
  • Pay.IllinoisState.edu (Touchnet Redirect)
  • Touchnet
  • Paciolan

Start Time: Tuesday, January 22, 12:00 AM CST

End Time: Tuesday, January 22, 12:30 AM CST

Workarounds: No workarounds will be available.

System Alert

System Alert

Resolved: Parking Payment (Flexport) Website Outage

Who is Impacted: Students, faculty, and staff.

What is Impacted: The parking payment website is currently unavailable. Users are unable to pay parking citations or purchase new parking permits via the website. Administrators are aware of the issue, and are working toward resolution.

Start Time: Tuesday, January 22, 8:45 AM CST

End Time: Tuesday, January 22, 11:30 AM CST

Workarounds: No workarounds are currently available.

Update

Resolved: Administrators advise that the issue has been resolved, and users may now login to pay parking citations or purchase parking permits online.