Archived Alerts

System Alert

System Alert

Resolved: AgilonOne Performance Degraded

Who was Impacted: Users attempting to make donations via the illinoisstatealumni.org/one/ website.

What was Impacted:  During the time of impact, users may have been kicked out of the application as it rebooted. Impacted users will need to restart the process.

Start Time: Wednesday, September 6, 10:00 AM CDT

End Time: Wednesday, September 6, 10:30 AM CDT

Workarounds: No workarounds were available.

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Technical Information

Infrastructure Incident # 154116

Update

Resolved: Administrators verify that this issue has been resolved.

System Alert

System Alert

Resolved: Applications to the Traditional B.S.N. Program Performance Degraded

Who is Impacted: Applicants attempting to apply to the Traditional B.S.N. (Nursing) Program.

What is Impacted: Applicants may receive an error when attempting to submit their application to the Traditional B.S.N. Program.

Start Time: Friday, September 1, 4:22 PM CDT

Workarounds: No workaround are currently available.

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Technical Information

Infrastructure Incident: 153685

Update

Resolved:  A fix has been implemented to allow applicants to apply for the Traditional B.S.N. (Nursing) Program.

System Alert

System Alert

Resolved: ScreenConnect Performance Degraded

Who is Impacted: IT Staff attempting to utilize the ScreenConnect application.

What is Impacted: The ScreenConnect application may intermittently be unavailable, or may produce an error.

Start Time: Saturday, September 2, 11:56 AM CDT

End Time: Tuesday, September 5, 11:37 AM CDT

Workarounds: Users may be able to initiate a ScreenConnect session by retrying.

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Technical Information

Infrastructure Incident: 153327

Update

Resolved: Administrators report that this issue has been resolved, and ScreenConnect is now functioning normally.

System Alert

System Alert

Resolved: OneNote Online Outage

Who is Impacted: Students, faculty, staff, and annuitants attempting to access the OneNote Online app via the Office 365 web portal.

What is Impacted: The OneNote Online app is currently unavailable.

Start Time: Tuesday, September 5, 10:20 AM CDT

End Time: Wednesday, September 6, 2:00 PM CDT

Workarounds: The OneNote desktop client is not affected.

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Technical Information

Infrastructure Incident: 153704

Update

Resolved: Administrators confirm that the vendor has resolved the issue, and OneNote Online is now available.

System Alert

System Alert

Resolved: VPFPFILES01 Shares Outage

Who is Impacted: Administrative Technologies (AT) supported staff attempting to access their Q: Drive (VPFPFiles01).

What is Impacted: The Q Drive (VPFPFiles01) for Administrative Technologies (AT) supported units is currently unavailable.

Start Time: Tuesday, September 5, 9:07 AM CDT

End Time: Tuesday, September 5, 11:22 AM CDT

Workarounds: No workarounds are available.

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Technical Information

Infrastructure Incident: 153640

Update

Resolved: Administrators report that this issue has been resolved. In addition, administrators report that all shares provided by VPFPFILES01 (Applications, Archive [R:], Folders [Q:], Users [H:]) were unavailable during this impact. All shares are now available.