Archived Alerts

Phishing Alert

Phishing Alert

Phishing: Important Update

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

This is to notify all Office 365 user that we are validating active accounts.Kindly confirm that your account is still in use by clicking the validation link below:

Validate Email Account

Sincerely

IT Help Desk

Office of Information Technology

Office 365

Phishing Alert

Phishing Alert

Phishing: Congratulations!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Dear user,  

 

We wish to notify you that you have being short-listed as our academics award winner 2017.

 

Kindly Click Here for more details.  

 

Congratulations once more!  

 

Mail Administrator  

System Alert

System Alert

Credit Card Connectivity Bone Parking Huts/South University Garage Outage

Who is Impacted: Staff attempting to process credit card payments in the Bone Parking Huts and the South University parking deck.

What is Impacted: The credit card terminals in the Bone Parking Huts and the South University parking deck are experiencing network connectivity issues.

Start Time: Thursday, September 7, 11:30 AM CDT

End Time: Thursday, September 7, 2:00 PM CDT

Workarounds: No workarounds are available.

Update

Resolved: Administrators state that this appears to have been a temporary, localized issue. Other locations showed successful transactions, and transactions are currently processing successfully.

System Alert

System Alert

Network File Storage Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted: The administrators will be performing maintenance on the Network File Storage.  During the maintenance window the following services will be degraded:

  • ULID Account Management Services; including new account creation, account recovery, password reset, and security question reset.
  • ESB (IT Staff Only)
  • Glassfish (IT Staff Only)
  • Oracle backup and software repository (IT Staff Only)
  • OIM dev/prod/test shared folder (IT Staff Only)
  • UMC fonts

Start Time:  Wednesday, September 6, 9:00 PM CDT

End Time:  Wednesday, September 6, 10:00 PM CDT

Workaround: There are no workarounds available. 

Update

Maintenance has been completed.

System Alert

System Alert

Resolved: Campus Network Performance Degraded

Who is impacted: Students, faculty, staff, and visitors connected to the campus network.

What is impacted: Due to a vendor-side issue, network performance may be degraded, resulting in a slower than normal experience for users.

Start Time: Wednesday, September 6, 8:00 AM CDT

End Time: Wednesday, September 6, 8:30 PM CDT

Workarounds: No workarounds are available.

Show Technical Information

Technical Information

Infrastructure Incident: 154187

Update

Resolved: Network administrators confirm that the vendor has repaired our internet circuit and the campus network is now operating at full capacity.