Archived Alerts

System Alert

System Alert

Resolved: StarRez Outage

Who is Impacted: Staff, and Students

What is Impacted: The StarRez vendor has reported that there is a service disruption with StarRez.

Start Time: Thursday, May 02, 3:00 PM CDT

End Time: Thursday, May 02, 6:00 PM CDT

Workaround: There are no workarounds available.

Show Technical Information

Technical Information

Infrastructure Incident: 291387

Update

Update: Administrators have received notification from the Vendor that service restoration has been validated.

End Time: Thursday, May 02, 6:00 PM CDT

Update

Update: StarRez appears to be available at this time, administrators are still waiting on an official word from the vendor to confirm the impact is resolved.

System Alert

System Alert

OneDrive and SharePoint Outage

Who is Impacted: Faculty, Staff, and Students

What is Impacted: There is a current impact affecting the ability to access files in OneDrive and SharePoint.  This also impacts the ability to access files in Microsoft Team shares.

Start Time: Thursday, May 2, 2:55 CDT

Workarounds: OneDrive files are accessible through the OneDrive desktop but edits are only able to be saved locally.

Show Technical Information

Technical Information

Infrastructure Incident: 291377

Update

Update: Microsoft has announces they have confirmed all impacts have resolved.

Vendor Provided Start Time: Thursday, May 2, 2:20 PM CDT

Vendor Provided End Time: Thursday, May 2, 4:10 PM CDT

Update

Update: The impacted services appear to be available at this time, administrators are still waiting on an official word from the vendor to confirm the impact is resolved.

System Alert

System Alert

System Center Configuration Manager (SCCM) Maintenance

Who is Impacted: Users of SCCM.

What is Impacted: During the maintenance window there will be a short outage to restart the server.

Start Time: Monday, April 29, 7:30 PM CDT

End Time: Monday, April 29, 8:00 PM CDT

Workaround: No workarounds will be available.

Update

Update: Maintenance has completed successfully.

End Time: Monday, April 29, 8:00 PM CDT

System Alert

System Alert

Cancelled: Mainframe Legacy Database Maintenance

Who is Impacted: Staff members utilizing Cognos legacy reporting, StaffSQL, or legacy ad-hoc queries.

What is Impacted: The Production Mainframe Legacy Oracle database will undergo maintenance.

The following impacts are expected during the maintenance window:

  • Applications and users will not be able to connect to the database nor execute queries against the database.
  • Some Enterprise Data & Analytics Cognos legacy reporting will be unavailable.
  • Some StaffSQL data will be unavailable.

Start Time: Friday, May 3, 10:00 PM CDT

End Time: Saturday, May 4, 1:00 AM CDT

Workarounds: No workarounds will be available.

Update

Cancelled: Administrators advise that this maintenance has been cancelled, and will be rescheduled for a later date.

System Alert

System Alert

Cancelled: My.IllinoisState.edu Portal Database Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted: A My.IllinoisState.edu database will undergo maintenance.  During this database maintenance period, My.IllinoisState.edu may not be accessible at times and/or performance may be degraded for some portions of My.IllinoisState.edu. 

Start Time: Friday, May 3, 10:00 PM CDT

End Time: Saturday, May 4, 1:00 AM CDT

Workarounds:

  • Email Access: Office365.IllinoisState.edu  
  • ReggieNet: Reggienet.IllinoisState.edu  
  • Class Schedules and Student Center: CS.IllinoisState.edu
  • iPeople: HCM.IllinoisState.edu  

Update

Cancelled: Administrators advise that this maintenance has been cancelled, and will be rescheduled for a later date.