Archived Alerts

System Alert

System Alert

SQL Server Database Maintenance

Who is Impacted: Staff using any of the below listed applications or services.

What is Impacted: Standard patch maintenance will be performed on a SQL Server database server.  The following applications and services will experience multiple outages and possible degraded performance during the planned database maintenance period:

  • Archibus
  • AT Report Server
  • Call Data Records
  • Facilities iServiceDesk
  • Facilities Management Condition Assessment web site
  • Facilities Management Small Scale Drawings
  • Microsoft BitLocker Administration (MBAM)
  • Schlage
  • Various Campus Solutions Interface ESB jobs
  • Velocity (unavailable for the entire maintenance period)
  • WebTMA
  • Work Order Cost Reports

Start Time: Monday, March 11, 6:00 PM CDT

End Time: Monday, March 11, 8:00 PM CDT

Workarounds: No workarounds will be available.

Update

Update: Maintenance has completed.

End Time: Monday, March 11, 8:00 PM CDT

System Alert

System Alert

Resolved: ULID Account Management Performance Degraded

Who is Impacted: Students, faculty, and staff.

What is Impacted: Users attempting to update their information in the ULID Account Management portal, including password resets, may experience a delay in processing.

Start Time: Monday, March 11, 1:30 PM CDT

End Time: Tuesday, March 12, 9:00 PM CDT

Workarounds: No workarounds are currently available.

Update

Resolved: Administrators advise that this issue has been resolved and ULID Account Management services, including password reset, are now functioning normally.

Update

Update: Password and updated information delays continue to affect ISU accounts.  Administrators continue to work to resolve the impact.

Phishing Alert

Phishing Alert

Phishing: ILLINOIS STATE UNIVERSITY SUPPORT

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Hello,

 

ILLINOIS STATE UNIVERSITY is inviting you to participate in this work and study offer. It is an opportunity to earn up to $450 weekly. The job is exciting, flexible and will not affect your current job. Don't miss this opportunity. <Click here> for further details or to sign up.

 

Thank you

Phishing Alert

Phishing Alert

Phishing: AP Direct Deposit

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Hello,  

We are happy to ınform you a payment has been sent to you whıle we are reconcılıng open ınvoıces on our last check run.  

Fınd attached a copy of the check for your reference.  

Let me know ıf you have any questıon.  

Thanks,  

Name Here  

Assistant Treasurer
Illinois State University
Comptroller’s Office
Ph. (xxx) xxx-xxxx

System Alert

System Alert

Resolved: My.IllinoisState.edu Portal Database Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted: Standard patch maintenance will be performed on a SQL Server database server.  During this database maintenance period, some portions of My.IllinoisState may not be accessible at times and/or performance may be degraded.  

Start Time: Sunday, March 10, 4:00 AM CDT

Scheduled End Time: Sunday, March 10, 6:00 AM CDT

Actual End Time: Sunday, March 10, 5:40 AM CDT

Workarounds:

  • Email Access: office365.illinoisstate.edu  
  • ReggieNet: reggienet.illinoisstate.edu  
  • Class Schedules and Student Center: cs.illinoisstate.edu
  • iPeople: hcm.illinoisstate.edu  

Update

Resolved: Administrators advise this maintenance completed successfully at 5:40 AM on 3/10.