Archived Alerts

System Alert

System Alert

Resolved: My.IllinoisState.edu Portal Database Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted: The My.IllinoisState database server will be undergoing standard patch maintenance.  During this database maintenance period, My.IllinoisState will not be accessible at times and/or performance may be degraded.

Start Time: Sunday, January 7, 2018 at 4:00 AM CT

End Time: Sunday, January 7, 2018 at 6:00 AM CT

Workarounds:

  • Email Access: office365.illinoisstate.edu
  • ReggieNet: reggienet.illinoisstate.edu
  • Class Schedules and Student Center: go.illinoisstate.edu
  • iPeople: tools.illinoisstate.edu

Update

Resolution: Maintenance was successfully completed at approximately 5:43 AM.  

System Alert

System Alert

Resolved: AgProStar Database Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: AgProStar database server will be undergoing standard patch maintenance.  During this database maintenance period, the AgProStar application will not be accessible at times and/or performance may be degraded.  

Start Time: Sunday, January 7, 2018 at 4:00 AM CT

End Time: Sunday, January 7, 2018 at 6:00 AM CT

Workarounds:  No workarounds are available. 

Update

Resolution: Maintenance was successfully completed at approximately 5:42 AM.  

System Alert

System Alert

Resolved: iPeople/HCM Maintenance

Who is impacted:  ISU faculty, staff, students, and student employees

What is impacted:  The iPeople application will be available for most of the maintenance window and available during the implementation verification period.  During actual outage time, users may be logged off the system without warning and may or may not be able to log back on immediately.

System(s) Impacted:

  • iPeople/HRMS
  • Timesheet entry
  • Employee Self Service
  • W-2 access, if they are otherwise available
  • iPeople Reporting copy databases will be degraded and/or lag potentially
  • Integrated messages will be stopped during the outage

Start Time: Sunday,  January 7th at 3:00 AM CT

End Time: Sunday,  January 7th at 7:00 AM CT

Administrators will follow-up with post implementation validation checks.

Workaround: There are no workarounds available. 

Update

Resolution: Maintenance was successfully completed at approximately 8:05 AM.  All impacted systems have been restored to full availability.  

System Alert

System Alert

Amazon Web Services (AWS) Server Maintenance

Who is Impacted: Students, faculty, staff

What is Impacted:  The Amazon Web Services (AWS) server environment will be undergoing maintenance. During the maintenance window, the following systems may experience performance degradation:

  • Credit Card Payment Gateway
    • TouchNet
    • Global
    • SAIT Cultural Dinner Application
    • SAIT Rec Track
    • ForeverRedbirds.IllinoisState.edu
    • My.IllinoisState.edu
    • Giving.IllinoisState.edu
    • UStores Links
  • T2 Parking
  • Agilon
  • Agresso
  • Paciolan/Advantage

Start Time: Saturday, January 6, 10:00 AM CT

End Time: Sunday, January 7, 12:00 PM (noon) CT

Workarounds: No workarounds will be available.

System Alert

System Alert

Resolved: ReggieNet Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: ISU administrators will be performing maintenance on ReggieNet.  Some ReggieNet users may experience degraded performance or be logged out of ReggieNet during the maintenance window.

Start Time: Saturday, January 6, 4:00 AM CT

End Time: Saturday, January 6, 5:00 AM CT

Workarounds: No workarounds are available.

Update

Resolution: Maintenance has been successfully completed.  ReggieNet has been restored to full performance.