Archived Alerts

System Alert

System Alert

Wireless Network Maintenance

Who is Impacted: Students, Faculty, Staff, and Guest wireless users

What is Impacted:  All wireless users on campus and in the Residence Halls will experience no wireless connectivity during all, or a portion of, the maintenance window.   

Start Time:  Sunday, May 20th, 2017 at 8:30 AM CST

End Time:  Sunday, May 20th, 2017 at 11:30 AM CST

Workarounds: No workarounds are available

Update

Wireless network maintenance has been completed successfully.  All wireless services have been restored and are functional.

 

System Alert

System Alert

Campus Solutions (cs.illinoisstate.edu) and iPeople Maintenance

Who is impacted: Faculty, staff and students

What is impacted:  Scheduled network maintenance this weekend will result in a minor outage for our production PeopleSoft systems.  Campus Solutions and iPeople may be unreachable during the maintenance window.  Any users who are connected may be disconnected.

Start Time: Saturday, May 19th at 11:00 PM CT

End Time: Saturday, May 19th at 11:30 PM CT

Workarounds:  There are no known workarounds at this time.

Update

Maintenance has completed as of 11:30 PM.

System Alert

System Alert

Oracle CSGOLDP Database Maintenance

Who is Impacted: Staff members utilizing CS Gold.

What is Impacted: The Production CS Gold Oracle database will be undergoing maintenance. During this time, applications and users will not be able to connect to the database nor execute queries against the database. During the maintenance window, the CS Gold Redbird system and direct database access will be unavailable. CS Gold desktop client users will not be able to login to the application; CS Gold web client users may be able to login but will not be able to retrieve any information. Impacted applications include:

  • CS Gold

Start Time: Saturday, May 19, 7:00 PM CDT

End Time: Saturday, May 19, 9:00 PM CDT

Workarounds: No workarounds will be available.

Update

Maintenance has been completed as of 8:15 PM.

System Alert

System Alert

StarRez Maintenance

Who is Impacted: Students, faculty, and staff utilizing StarRez.

What is Impacted: During the maintenance window, the StarRez desktop and web clients, as well as the Housing & Dining portal, may experience degraded performance.

Start Time: Saturday, May 19, 7:00 PM CDT

End Time: Saturday, May 19, 10:00 PM CDT

Workarounds: No workarounds will be available.

System Alert

System Alert

Cherwell Vendor Maintenance

Who is Impacted:  All users of the Cherwell Rich Client, Browser Client, and IT Help Portal  

What is Impacted:  The Cherwell ITSM hosted environment will be undergoing maintenance by the vendor.  Cherwell Operations will be installing OS patches on the hosting infrastructure and will be upgrading the firewalls in the Denver datacenter. While they do not anticipate any customers’ service being interrupted for the entire maintenance period, we may experience disruption to our service at any time during the window and up to the full duration.  

Start Time: Friday, May 18th at 9:00 pm CT  

End Time: Saturday, May 19th at 3:00 am CT  

Workarounds:  No workarounds are currently available