Archived Alerts

System Alert

System Alert

Resolved: Email/Office 365 Access Performance Degraded

Who is Impacted: Faculty, and Staff.

What is impacted: A subset of ISU faculty, and staff are currently unable to access their email and possibly other systems as well.  If those users are emailed, the person emailing them will receive a bounce back message.  

Start Time: Wednesday, June 19, 11:20 PM CDT

Start Time: Thursday, June 20, 11:00 AM CDT

Workarounds: No workarounds are available.

Show Technical Information

Technical Information

Infrastructure Incident: 300918

Update

Resolved: The Office 365 impact is resolved and access to affected applications, including email, is restored.  Some features (such as an individual team in Microsoft Teams) may be unavailable now but will be completely restored later today.  It may be necessary to close out of some applications and reopen them.

Update

Update:  Faculty and staff who are supervisors and who were not affected by this issue may have received automated messages that indicated that their employee’s account had been deleted and that OneDrive contents will be preserved for 90 days. Those emails have been triggered by today's issue, and may be safely ignored.

Update

Update:  Administrators are actively restoring access and will continue to due so until all access has been restored.

Update

Who is Impacted: Faculty, and Staff.

What is impacted: A subset of ISU faculty, and staff are currently unable to access their email and possibly other systems as well.  If those users are emailed, the person emailing them will receive a bounce back message.  

Managers may be receiving emails stating their employee's accounts have been removed due to this impact.

Start Time: Wednesday, June 19, 11:20 PM CDT

Workarounds: No workarounds are available.

Update

Update:  Managers may be receiving emails stating their employee's accounts have been removed due to this impact.

System Alert

System Alert

Resolved: SCCM Performance Degraded

Who was impacted: Users of SCCM

What was impacted: SCCM was not functioning correctly. The impact is resolved.

Start Time: Wednesday, June 19, 03:52 PM CDT

End Time: Wednesday, June 19, 04:12 PM CDT

Workarounds: No workarounds were available

Update

Resolved: The impact is resolved.

System Alert

System Alert

Campus Solutions/iPeople Maintenance

Who is Impacted:  Students, Faculty, Staff

What is Impacted:  Campus Solutions and iPeople will be momentarily unavailable a number of times during the maintenance window.

Start Time:   Saturday, June 15, 12:00 AM CDT

End Time:  Saturday, June 15, 4:00 AM CDT

Workarounds:  No workarounds will be available.

Update

Resolved:  The Campus Solutions and iPeople maintenance is complete.

System Alert

System Alert

College of Business Hosted Services Maintenance

Who is Impacted:  Faculty and Staff of the College of Business

What is Impacted:  COB-IT services hosted in the State Farm Hall of Business will be unavailable during the scheduled campus power outage, including most faculty & staff H: drives.

Start Time:  Friday, June 14, 6:00 PM CDT

End Time:  Saturday, June 15, 12:00 PM CDT

Update

Resolved:  All College of Business services are operating at normal functionality.

System Alert

System Alert

Resolved: SQL Server Database Maintenance

Who is Impacted: Staff

What is Impacted: Standard patch maintenance may cause multiple outages and possible degraded performance during the planned maintenance period for the following systems:

  • Archibus
  • AT Report Server
  • Call Data Records
  • Facilities iServiceDesk
  • Facilities Management Condition Assessment web site
  • Facilities Management Small Scale Drawings
  • Microsoft BitLocker Administration (MBAM)
  • Schlage
  • Campus Solutions
  • Velocity
  • WebTMA
  • Work Order Cost Reports

Start Time:  Thursday, June 13, 6:00 PM CDT

End Time:  Thursday, June 13, 8:00 PM CDT

Workarounds: No workarounds will be available.

Update

Resolved: Administrators advise that this maintenance has completed successfully.