Archived Alerts

System Alert

System Alert

Resolved: Office 365 Services Performance Degraded

Who is Impacted: Students, faculty, and staff.

What is Impacted: Our vendor advises that users may be unable to access various Office 365 services and features, and/or may be disconnected from Microsoft Teams and other Office 365 services. Administrators are working with the vendor to resolve the issue.

Start Time: Wednesday, January 16, 9:08 AM CST

End Time: Wednesday, January 16, 5:00 PM CST

Workarounds: No workarounds are available.

Show Technical Information

Technical Information

Infrastructure Incident: 267228

Update

Resolved: The vendor resolved the impact to Office 365 services yesterday 1/16/2018 at approximately 5:00 PM.

Update

Update: Administrators report that the vendor has resolved the issues affecting most Office 365 services, with the exception of the Microsoft Teams desktop and web clients. Users of Microsoft Teams may continue to experience inaccessibility, disconnections, and/or the inability to send or receive chat messages.

Update

Update: Office 365 services continue to run in a degraded state. Administrators report that the vendor continues to work toward resolution. 

Microsoft Teams (desktop and web client) users may be unable to access the Teams application, may be unable to send or receive chat messages, and/or may receive an error stating “An error occurred, reconnecting" and “We ran into a problem. Reconnecting…”. 

Phishing Alert

Phishing Alert

Phishing: Outstanding INVOICE YLI/xxxxxx/xxx

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

    please find below outstanding Invoices : YLI/xxxxxxx/xxx. 

    Could you please let me know if you transfer payment already for menthioned Invoices ?

    We will appreciate if you could send to  us confirmation.

    

  <Click This Link>

    

    

    

    This message is confidential and/or contains legally privileged information. It is intended for the addressees only.

    

    

    

    

    

    imaging-l Imagenow mailing list

    T xxx.xxx.xxxx  |  O xxx.xxx.xxxx

    Email ID:xxxxx-x@xxxxx.xxxxx.EDU

Phishing Alert

Phishing Alert

Phishing: ACH Batch Pending

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

The ACH Payment payee/payor PAYROLL was modified on 01/15/19 in your Bankofamerica internet banking profile. 

<Click This Link>

This is a secure message from Bank of America.


 


Banking, credit card, automobile loans, mortgage and home equity products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice.

 


Questions about banking, mortgage, and investment services?
Call 1-800-xxx-xxxx, 24 hours a day - 7 days a week

Small business customers 1-800-xxx-xxxx
24 hours a day - 7 days a week

 


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System Alert

System Alert

Ellucian Colleague (Datatel) Maintenance

Who is Impacted: Staff utilizing Datatel systems.

What is Impacted: The Datatel Financial System will be unavailable during the window.

Start Time: Tuesday, January 15, 5:00 PM CST

End Time: Wednesday, January 16, 12:00 PM CST

Workarounds: No workarounds will be available.

System Alert

System Alert

Campus Phone Calls to Puerto Rico Outage

Who is Impacted: Faculty, staff, and students.

What is Impacted: Voice calls from campus phones to Puerto Rico are unable to be completed. Administrators are aware and are working with our vendor to resolve the issue.

Start Time: Tuesday, January 15, 9:23 AM CST

Workaround: Non-campus phones should be able to make successful calls.