Archived Alerts

Phishing Alert

Phishing Alert

Phishing: Attention User!!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

This is an Email Service Alert from Service Desk. Our latest IP Security upgrades discovered an irregular Login attempts on your email account earlier today from unknown location with this IP: 81.269.112.82. Our limited access security requires you to validate your Email Account ownership. If not your email account will be blocked within 24 hours.

To avoid this problem <Click Here>

Warning!!! Failure or refusal to update your account within 24 hours of receiving this mail will cause automatic lockout to this account and will lead to deactivation and deletion of account permanently.

Warm Regards,

IT Service Desk © Copyright Illinois State University. All rights reserved.

System Alert

System Alert

Off-Campus Phone Service Performance Degraded

Who is Impacted: Faculty and Staff

What is Impacted: Administrators have confirmed that calls made to or from off-campus lines may be in a degraded state.  ISU faculty and staff may have static on the line or be unable to hear the call.

Calls between on-campus numbers are unaffected.

Start Time: Friday, November 17, 12:40 PM CST

Workarounds: There are no workarounds available. 

Update

Update:  Our Vendor, Frontier, has confirmed that its customers in the Bloomington/Normal area are being affected by degraded performance.

Frontier is working to resolve the issue but has no ETA at this time.

Phishing Alert

Phishing Alert

Phishing: Microsoft Authentication Settings

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Good day {your ULID here} Multiple unsuccessful sign in attempt on your { your email address here } with invalid credential from an unknown location.

We blocked this sign-in attempt and locked down your (your email address here) email to deliver and receive
messages till you restore back, Please confirm the login attempt are from you:

·  Date Received: [17 November 2017 08:41am]·  IP Address: 87.121.83.130 (Bulgaria)

·  Browser: Internet Explorer

·  User Agent: IE (Windows NT 6.3; WOW64; rv:52.0) Gecko/20100101 IE/52.0

Please check the IP address and browser carefully.

If the above login details are not from you, we recommend you to follow the link to confirm
login and unblock your email from receiving message

wwww.office365.account/restore/settings.update

 

Note: This message was sent from an un-monitored email address. Please do not respond to this message.

 

Microsoft Corporation

Microsoft-365 One Lane

Redmond, WA 98052, USA  

 

? 2017 Office365 Corporation. All rights reserved

System Alert

System Alert

Cherwell Desktop Client Outage

Title: Cherwell Desktop Client Outage

Who is Impacted: Faculty, Staff, and Students attempting to utilize the Cherwell Desktop client. 

What is Impacted: Users attempting to login to the Cherwell Desktop client would receive an error.  The vendor has restored connectivity to Cherwell and access to the desktop client has been restored to full functionality.     

Start Time: Friday, November 17, 7:30 AM CST

End Time: Friday, November 17, 8:00 AM CST

Workaround: There are no workarounds available. 

Update

Resolution: The vendor has restored connectivity to Cherwell and access to the desktop client has been restored to full functionality.   

Phishing Alert

Phishing Alert

Phishing: Remove [your email address] from blacklist

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Microsoft  Office365

[ Unblacklist [ your email address ] from last junk routine ]

Hello friend,

I am microsoft spam autobot, and have an important message to deliver to you.

Your email(your email address) was listed in our last routine check,
due to too much spam emails received by you.

Click here to <unblacklist> and remove email from future spam blacklist.

® 2017 spam.service.routine.microsoft Office365 Inc.