Archived Alerts

System Alert

System Alert

Resolved: Network File Storage Services Performance Degraded

Who is Impacted:  Faculty, Staff, and Students

What is Impacted:  Earlier today, approximately 3:20 PM, there was a brief impact to network file storage service accessibility.  Most services have been restored but some users are still unable to access their network drives.

Start Time: Monday, April 1, 3:20 PM CDT

End Time: Monday, April 1, 5:15 PM CDT

Workarounds: No workarounds will be available.

Show Technical Information

Technical Information

Infrastructure Incident: 285109

Update

Update: Administrators have restored access to network drives.

End Time: Monday, April 1, 5:15 PM CDT

System Alert

System Alert

Global Payments Backup Gateway Maintenance

Who is Impacted:  Users attempting to process credit card transactions via credit card terminals.

What is Impacted:  While no impact is expected, customers who are active during the maintenance window and who are targeting the backup Gateway may experience brief communication disruptions as updates are applied, which may impact the ability to process transactions via credit card terminals.

Start Time: Monday, April 1, 3:00 AM CDT

End Time: Monday, April 1, 6:00 AM CDT

Workarounds: There are no workarounds available.

System Alert

System Alert

Resolved: iPeople Maintenance

Who is Impacted: Faculty, staff, and student employees.

What is Impacted: iPeople services may be unavailable for multiple hours during the maintenance window. Additional impacts include:

  • My.IllinoisState links that access iPeople information
  • Updates to the reporting copy
  • Scheduled background processing will also be unavailable or delayed.

Start Time: Saturday, March 30, 9:00 PM CDT

Scheduled End Time: Sunday, March 31, 5:00 AM CDT

Actual End Time: Sunday, March 31, 2:07 PM CDT

Workaround: There are no workarounds available.

Update

Resolved: Administrators advise that this maintenance has completed, and the system is now available.

Update

Update: Administrators advise this maintenance window has been extended until 4:00 PM.

Update

Update: Administrators advise this maintenance has been extended until 12:00 PM (noon).

Update

Update: Administrators advise this maintenance window has been extended until 9:00 AM.

Update

Update: Administrators advise this maintenance window has been extended through 7:00 AM this morning.

System Alert

System Alert

Resolved: Wireless Network Maintenance

Who is Impacted: Students, faculty, staff, and visitors.

What is Impacted: All wireless controllers and access points will be rebooted while this maintenance is being performed. Users may experience brief service interruptions and/or degraded wireless service during the maintenance window.

Start Time: Saturday, March 30, 7:00 AM CDT

End Time: Saturday, March 30, 10:00 AM CDT

Workarounds: No workarounds will be available.

Update

Resolved: Administrators advise this maintenance has completed successfully.

System Alert

System Alert

Resolved: Campus Solutions (CS.IllinoisState.edu) and iPeople Maintenance

Who is Impacted: Faculty, Staff, and Students

What is Impacted: During the maintenance window, Campus Solutions and iPeople will experience up to a 15-minute interruption of service.

Start Time: Friday, March 29, 11:00 PM CDT

End Time: Saturday, March 30, 2:00 AM CDT

Workarounds: There are no workarounds available.

Update

Resolved: Administrators state this maintenance was completed as of 2:00 AM, and all systems are functional and available.