Alert Detail

System Alert

System Alert

Resolved: Campus Solutions Performance Degraded

Who was Impacted: Students attempting to accept/decline financial aid awards.

What was Impacted: Students attempting to access/decline financial aid awards by navigating directly to CS.IllinoisState and clicking on the “Financial Aid” tile may have received an error stating “You are not authorized for this page.” Impacted users were able to accept or decline their financial aid awards via the My.IllinoisState portal, as well as via their Student Center.

Start Time: Friday, January 11, 10:51 AM CST

End Time: Friday, January 11, 3:00 PM CST

Workarounds: Impacted users were still able to accept or decline their financial aid awards via the My.IllinoisState portal, as well as via their Student Center.

Show Technical Information

Technical Information

Infrastructure Incident # 266095

Update

Resolved: Administrators advise that this issue has been resolved, and the Financial Aid tile on the Campus Solutions Student Homepage is now functioning normally.