Archived Alerts

System Alert

System Alert

RESOLVED: Campus Solutions Standby Reporting Copy Outage

Who is Impacted: Faculty and Staff 

What is Impacted:  Sometime between 11:00 AM and 11:30 AM, the Campus Solutions Standby reporting copy went unavailable.  The CS Standby reporting copy is unavailable for use, both for user query and Cognos.

Start Time: Monday, September 25, 11:00 AM CDT

End Time: Monday, September 25, 12:25 AM CDT

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Technical Information

Infrastructure Incident - 159555

Update

Resolution: The Campus Solutions Standby reporting copy is fully available and is in sync with the Campus Solutions Production Database.  

System Alert

System Alert

Resolved: Central Login Performance Degraded

Who is Impacted: Applicants, Faculty, Staff, and Students

What is Impacted: Websites which utilize Central Login are currently experiencing access errors.

Impacted websites include:

CS.IllinoisState

My.IllinoisState

ReggieNet

Tools.IllinoisState

Start Time: September 25th, 11:00 AM CST

End Time: September 25th, 11:50 AM CST

Workarounds: Users have reported successful logins after several retry attempts.

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Technical Information

Infra Incident 159503

Update

Resolution:  Access through Central Login has been restored.

End Time:  September 25th, 11:50 AM CST

System Alert

System Alert

RESOLVED: Campus Solutions (CS.IllinoisState.edu) Maintenance

Who is Impacted: Students, faculty, staff, and applicants attempting to access Campus Solutions services.

What is Impacted: During the maintenance window, the Campus Solutions application may be unavailable, or may kick users out of the application. Impacted Campus Solutions services include:

  • Campus Solutions Website (CS.IllinoisState)
  • Student Center
  • Faculty Center
  • Online Applications for Admission
  • New ULID Account Creation
  • Campus Solutions Reporting copy could potentially be degraded and/or lag

Once the maintenance has completed, users may notice longer than normal response times for the first several hours.

Start Time: Sunday, September 24, 2:00 AM CDT

End Time: Sunday, September 24, 6:00 AM CDT

Workarounds: No workarounds will be available.

Update

Resolution: Campus Solutions maintenance completed successfully at 6:57 AM. 

System Alert

System Alert

StarRez Maintenance

What is Impacted: Students and staff utilizing the StarRez web portal, web client, and desktop client.

Who is Impacted: During the maintenance window, the StarRez web portal, web client, and desktop client may experience intermittent unavailability.

Start Time: Saturday, September 23, 6:00 PM CDT

End Time: Saturday, September 23, 9:00 PM CDT

Workarounds: No workarounds will be available.

Phishing Alert

Phishing Alert

Phishing: Urgent E-mail Attention Needed !!!

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [736] How to recognize phishing emails targeting Illinois State University.

Dear user,  

This is the second mail we have send you, You might not be able to send or receive new mail until you update your mailbox. We recommend you update your mailbox now.  

 

<Click this link to Update Now>   

 

Thanks,

2017 Mail Update