Archived Alerts

System Alert

System Alert

RESOLVED: System Center Configuration Manager (SCCM) Performance Degraded

Who is Impacted: IT staff using the production environment Configuration Manager Console. 

What is Impacted:  IT Staff members attempting to login to the console will receive a message stating, “Connecting” indefinitely.  Those who are already logged in will be unable to perform any deployments to endpoints. 

Start Time: Thursday, July 20, 10:30 AM CDT

End Time: Thursday, July 20, 11:12 AM CDT

Workaround: There are no workarounds available at this time.  

Show Technical Information

Technical Information

Infrastructure Incident: 141963

Update

Resoluton: Administrators confirm the SCCM production environment Configuration Manager Console has been restored and accessible for impacted individuals.  

Network Alert

Network Alert

Resolved: Guest Wireless Access Performance Degraded

Who is Impacted: Guests of the University attempting to create new Guest Wireless Accounts on campus.

What is Impacted: Text messages to guests of the University containing login credentials for newly created Guest Wireless Accounts may not be delivered to the recipients.

Start Time: Wednesday, July 19, 10:05 AM CDT

Workarounds: Guests may contact the Technology Support Center at 309-438-4357 for assistance with accessing or creating new Guest Wireless Accounts.

Update

Resolution:  The vendor has implemented a fix to resolve the issue with missing login credentials from the text messages when creating Guest Wireless Accounts.  Guest Wireless Accounts services are operating normally.

Network Alert

Network Alert

RESOLVED: Wireless Network Maintenance

Who is Impacted: Students, faculty, and staff, as well as visitors on campus, attempting to utilize the wireless setup utility or guest wireless access.

What is Impacted:  Guest wireless access and the wireless setup utility will be unavailable during the maintenance window. Please note that after the maintenance is complete, users will access the setup utility and guest wireless access through the isunet-StartHere SSID.  

Start Time:  Sunday, July 16th, 2017, 9:00 AM CST

End Time:  Sunday, June 16th, 2017, 12:00 PM CST

Workarounds: No workarounds are available

Update

All network maintenance has been successfully completed.

Network Alert

Network Alert

RESOLVED: Wired Network Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted:  Infrastructure Operations & Networking have scheduled wired network maintenance for Sunday, July 16th.  

During the maintenance window, all campus network users (wired, wireless, and VoIP) may experience a degradation of service while a core router is upgraded. 

The likelihood of any performance impact is very small due to the redundant nature of the core architecture.   

Start Time:  Sunday, July 16th, 2017 at 8:30 AM CST

End Time:  Sunday, June 16th, 2017 at 10:00 AM CST

Workarounds: No workarounds are available

 

Update

All network maintenance has been successfully completed.

Network Alert

Network Alert

Wired Network Maintenance

Who is Impacted: Students, Faculty, and Staff

What is Impacted:  Infrastructure Operations & Networking have scheduled wired network maintenance for Sunday, July 16th.  During the wired network maintenance window all users in the following locations will experience intermittent or no network connectivity (wireless, wired, and VoIP):

  • Schroeder Hall
  • Heating Plant
  • Student Services Building
  • Bone Student Center
  • Bowling and Billiards Center
  • Milner Library
  • University Multicultural Center
  • Nursing Simulation Lab- MLAB
  • 302 North Normal

Start Time:  Sunday, July 16th, 2017 at 7:30 AM CST

End Time:  Sunday, June 16th, 2017 at 8:30 AM CST

Workarounds: No workarounds are available