Illinois State Tech Alerts

Resolved - Cherwell Outage
Incident Report for Illinois State University
Resolved
Students, faculty, and staff were unable to access the IT Help portal (ITHelp.IllinoisState). The Cherwell authentication outage has been resolved. All clients are authenticating users successfully.

Start Time - Thursday, April 4, 4:46 AM

End Time - Thursday, April 4, 5:54 AM
Posted Apr 04, 2024 - 08:29 CDT
This incident affected: Cherwell ITSM.
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